Nanny Cam's Item ID: #405Logitech WiLife Digital Video Security–Indoor Master System CameraProduct Information:
Item DescriptionWiLife Digital Video Security Camera Indoor Master System Item Reviews5 Responses to “Logitech WiLife Digital Video Security–Indoor Master System Camera” |
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I bought this camera over a year ago. The picture quality is fantastic, set up is a bit complex, the signal is hard to get through walls (or my older wiring), and I’ve had nothing but problems with the software. My computer can not handle this program and often crashes. I have only manged to get my two cameras to work at the same time for a few weeks at a time before I’ve had to re-set it, etc… It is not worth the time or money. I found my cameras were just as effective as a crime deterent when they were not functioning. I wish I bought “dummy” cameras instead. It would have saved me the money, hassle and been just as effective. Perhaps if you have newer wiring in your home you may have better luck with this product.
We have a second home about an hour away and I wanted a fast internet connection to use when we were there but the extra $49 month was hard to accept when we are there but a couple of days per month. Paying for monitored security was $35 from an outside company, so I upgraded to the faster DSL, installed these camera’s (3). We now can go on line and look at who is in the driveway, who is on the beach or boat house and see in the great room. When there is activity the software sends out an alert to my cell phone and email plus my wives. We can look at the picture that is sent along with it or go on line and look at live video or the recorded clip that sent the alert. I had no idea how often someone comes up our driveway, now have a record of it. I set up a separate hard drive in a hidden location in the building that is accessed over the network, so if someone comes in and takes the computer we will still have the video. it works great, It would be nice to have better quality pictures and video, it is adjustable and I have it set and max resolution at minimum frames per second which makes the video jumpy, but the image is good. I can read the license plates, but it would be difficult to get a facial image of enough quality to id someone with certainty unless they came close to the camera. the low light level ability is poor, but given that the bad guys would have to turn on the lights to see, I think it is OK.
I have had my wilife system for a year now. I have had one camera burn out. We have a lot of thunderstorms and power surges, but the two cameras I have now have lasted through a lot of bad weather, one for a year and one 9 months. They upgraded the software recently and I had a time when I did not get alerts, but I changed the sensitivity on the cameras and now I am getting them again. This system has been so user friendly that I bought two more cameras today. I wish I could figure out how to view my cameras with a Iphone/Touch/Ipad. Overall two thumbs up.
I tried to set up my Wilife, but nothing worked. Called Logitech and was told to upgrade the software. Did that and still nothing. Another call to Logitech and a very long back and forth with various attempts to get it started. Nothing worked. After four hours of attempts it was finally concluded that the power pack was defective. I was instructed to send it to Logitech and they would send a replacement in 2 to 3 weeks. (Incidentally, both power packs, the one for the camera and the one for the receiver became very warm within a short time of being plugged in.) From previous reviews I was aware of the trouble with the power pack, but since most were old I incorrectly assumed that Logitech had fixed the problem. They apparently have not. This is an inexpensive security system and the cheapness of it is unmistakable.
I was very excited about this system and have been severely disappointed. I bought 2 cameras and they were easy to install. So far I have not been able to view the cameras other than inside of my home on recorded video. This system does not work with Blackberry or iPhone. It must be a Windows based phone. I can not view the system from another computer as promised. There is a firewall issue and I have enabled my router to UpnP as well as opened the ports as recommended. I have inactivated my firewall and still can’t see a thing outside of my house. Also, tech support answers the phone but they have really limited knowledge on how to fix any real issues with compatibility. They waste the customers time, escalate the problem and no one ever calls you back. I would not buy this system again because of the terrible support and the limited compatibility with most other commonly used products. I bought the system to monitor my nanny but now I have to stay up late to watch the recorded video because the system is useless to view outside of my home. If you have a simple technical issue then you may get it to work. Try to find another system. I wish I did.